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    • Terms & Conditions

    Effective Date: June 2026

    These Terms and Conditions ("Terms") form a legal agreement between you ("you", "user" or "customer") and CIRRUM Pty Ltd ("CIRRUM", "we", "our" or "us").

    By accessing or using cirrum.com.au (the "Website") or purchasing products from us, you agree to be bound by these Terms. If you do not agree, please do not use our Website or purchase our products.

    1. Health Disclaimer

    The information provided on this Website is for general informational purposes only and should not be taken as medical advice.

    CIRRUM products are not intended to diagnose, treat, cure or prevent any disease. Always consult a qualified healthcare professional before starting any new skincare, wellness or nutritional routine.

    Individual results may vary.

    2. Orders & Acceptance

    By placing an order through our Website, you are making an offer to purchase products from us.

    Orders are accepted once your products have been dispatched.

    We reserve the right to refuse or cancel any order where:


    • Products are unavailable or discontinued.

    • Payment information is incorrect or fraudulent.

    • We reasonably suspect unauthorised resale, distribution or misuse of our products.

    If your order is cancelled after payment has been processed, a full refund will be issued.

    3. Pricing & Payment

    All prices displayed on the Website are in Australian Dollars (AUD) and include GST unless otherwise stated.

    Payment is processed securely through third-party payment providers, including Shopify Payments, Stripe and PayPal.

    By placing an order, you authorise us to charge your selected payment method for the total amount of your purchase, including any applicable shipping charges.

    We reserve the right to change prices at any time without notice.

    4. Shipping & Returns

    Orders are shipped via our nominated delivery partners, including Australia Post.

    Delivery timeframes are estimates only and may vary depending on location, seasonal demand, carrier delays and other factors outside our control.

    Due to the nature of our products, we do not offer refunds or returns for change of mind.

    If your order arrives damaged, faulty or incorrect, please contact us at support@cirrum.com.au within 7 business days of delivery and we will work with you to arrange a replacement or refund where appropriate.

    Nothing in these Terms limits or excludes your rights under the Australian Consumer Law.

    5. Intellectual Property

    All content on this Website, including but not limited to text, images, graphics, logos, trademarks, product names, packaging designs and branding materials, is owned by or licensed to CIRRUM.

    You may not copy, reproduce, modify, distribute, publish or commercially exploit any Website content without our prior written consent.

    6. Third-Party Services

    Our online store is hosted by Shopify, which provides the e-commerce platform we use to sell our products.

    Your use of third-party services may also be subject to the terms, conditions and privacy policies of those providers.

    We are not responsible for the content, policies or practices of third-party websites or services.

    7. Limitation of Liability

    To the fullest extent permitted by law, CIRRUM excludes all liability for any indirect, incidental, consequential or special loss or damage arising from your use of our Website, products or services.

    Where liability cannot be excluded by law, our liability is limited to the maximum extent permitted by law.

    Our total liability in relation to any claim will not exceed the amount paid by you for the product or products giving rise to that claim.

    8. Australian Consumer Law

    Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

    You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage.

    You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

    9. Governing Law

    These Terms are governed by the laws of South Australia, Australia.

    Any disputes arising in connection with these Terms or your use of the Website will be subject to the jurisdiction of the courts of South Australia, unless otherwise required by applicable consumer protection laws.

    10. Changes to These Terms

    We may update these Terms from time to time.

    Any changes will take effect immediately upon publication on this Website. Your continued use of the Website following any updates constitutes acceptance of the revised Terms.

    11. Contact Us

    If you have any questions regarding these Terms, please contact us:

    Email: support@cirrum.com.au